Support Topics for Parents

• Creating an Account

• Registering Your Athlete

• Updating Your Child’s Information

• Password Recovery

• Changing the Authorized Parent/Guardian User

Please email us at support@sportsnetinc.com if you need additional assistance.

Parents must create a user account before completing the online athletic clearance packet for their child. To create an account:

1. Go to the SportsNet registration site for your child’s school (link should be posted on the school website)

2. Click the Create an Account link on the sign in page

3. Read the instructions and enter the required information to create your account

Once you have created an account, you can use it to register one or more of your children at the school as follows:

1. Log in to the registration site

2. Follow the instructions on the screen for identifying your child

3. Complete the required forms, review your responses, and type in your final electronic signature on the last screen

You will be logged out of the system after submitting the registration, and you will receive an email confirming that your submission was sent to the school.

Most schools lock an athlete’s clearance record to prevent the loss or change of information that has already been verified. If you notice that you are not able to edit information for your child after logging back in to the site, you will need to submit a request for access (there is a link on the Review All Items screen). As soon as access is granted, you will be able to update any information you previously entered.

If you forget your password, click the Forgot Password link on the sign in page and enter your email address.

If you no longer have access to the email address associated with your account:

1. Create a new account (see instructions above) with your new email address

2. Sign in with your new email address and password

3. When prompted, enter your child’s student ID, first name, and last name exactly as they appear in official school records.

4. If a match is successfully made in step #3 above, you will be asked to submit a request for access.

As soon as the school grants you access, you will be able to access your child’s record using your new user account.

For privacy purposes, only one user has access to a given child’s online clearance record through the registration website. If someone else (spouse, etc.) has already claimed access to the clearance record, you will need to submit a request for access as described in the section above.